Terms of service

OVERVIEW
Welcome to the Reflective.ooo store. The terms “we,” “us,” and “our” refer to the Reflective.ooo store. Reflective.ooo operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a customized shopping experience (“Services”). Reflective.ooo is powered by Shopify, which allows us to offer our Services to you.

The following terms and conditions, together with the policies referenced herein (the “Terms of Service” or “Terms”), describe your rights and obligations in using the Services.

Please read these Terms of Service carefully, as they may contain important information about your rights and cover areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you accept these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, do not use or access our Services.

 

SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are of legal age in accordance with the laws of your state or region of residence, and you agree to allow minors in your care to use the Services on devices that you own, manage, or acquire.
To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, we may ask you to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that any information you provide to our stores is correct, current, and complete, and that you have all necessary rights to provide such information.
You are solely responsible for maintaining the security of your account credentials and all activity on your account. You may not assign, sell, transfer, or license your account to any other person.

 

SECTION 2 — OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online stores. However, please note that the colors and appearance of products may vary from what you see on your device depending on the type of device you use to access the store and the settings and configuration of your device.
We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or be consistent with the presentation in our online stores.
All product descriptions are subject to change without notice at our sole discretion. We reserve the right to withdraw any product at any time and may limit the quantities of any products we offer to any person, geographic region, or country as we deem appropriate.

 

SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. Reflective.ooo reserves the right to accept or reject your order for any reason and at its sole discretion. Your order will not be accepted until Reflective.ooo confirms its acceptance. We must receive and process your payment before accepting your order. Please review your order carefully before submitting it, as Reflective.ooo may not be able to accommodate cancellation requests after an order has been accepted. If your order is rejected, modified, or canceled, we will notify you using the email address, billing address, and/or phone number you provided when you placed your order.
Your purchases are returnable or exchangeable only in accordance with our Return Policy 
You represent and warrant that you are making purchases for your own personal use and not for commercial resale or export.

 

SECTION 4 — PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service is the price in effect at the time the order is placed. It will be stated in the order confirmation email. Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs, or import duties.
Prices listed in our online stores may differ from those offered in physical stores or on the Internet or other stores operated by third parties. From time to time, we may offer promotions on Services that may affect prices and are subject to terms and conditions other than these Terms and Conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion shall prevail.
You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, to enable us to complete transactions and contact you as needed.

You represent and warrant that (i) your credit card details are true, correct, and complete; (ii) you have the appropriate authorization to use this credit card to make purchases; (iii) the charges incurred will be honored by your credit card provider; (iv) you will pay all charges incurred in accordance with the prices offered, including shipping and handling charges and any applicable taxes.

 

SECTION 5 — SHIPPING AND DELIVERY

We are not responsible for delays in shipping and delivery. All delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events beyond our control. Once the products are handed over to the carrier, title and risk of loss pass to you.

 

SECTION 6 — INTELLECTUAL PROPERTY
Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video and audio materials, as well as their design, selection, and arrangement, are the property of Reflective. ooo, its affiliates, or licensors and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.
These Terms permit you to use the Services solely for your personal and non-commercial use. You may not copy, distribute, modify, create derivative works from, publicly display, publicly perform, publish, download, store, or transmit any of the materials on the Services without prior written permission. Unless expressly stated otherwise in these Terms, nothing in these Terms shall be construed as granting, by implication or otherwise, any license or other right under any patent, trademark, copyright, or other intellectual property right of Reflective.ooo, Shopify, or any third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted under these Terms are reserved by Reflective.ooo.

The logo, product and service names, designs, advertising slogans, and store names of Reflective.ooo are trademarks of Reflective.ooo or its affiliates or licensors. You may not use such trademarks without the prior written consent of Reflective.ooo. The Shopify name, logo, product and service names, designs, and taglines are trademarks of Shopify. All other names, logos, product and service names, designs, and taglines referenced in the Services are trademarks of their respective owners.

 

SECTION 7 — OPTIONAL TOOLS
We may provide you with access to third-party customer tools offered as part of the Services, which we neither monitor nor have any control over.
You acknowledge and agree that we provide access to such tools “as is” and “as available” and do not provide any warranties, representations, conditions, or endorsements. We shall have no liability whatsoever related to or arising from your use of optional third-party tools.
Your use of any optional tools offered through the website is at your own risk and discretion. Therefore, please read and accept the terms and conditions of access to such tools provided by the relevant third party.
We may also offer new features through our Services in the future (including new tools and materials). Such new features will also be considered part of the Services and subject to these Terms of Service.

 

SECTION 8 — THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you access. If you decide to leave our Services to access these third-party materials or websites, you do so at your own risk.
We are not responsible for any harm incurred in connection with accessing third-party websites or purchasing or using any products, services, materials, or content contained on third-party websites. Please review the policies and practices of third parties carefully before engaging in any transaction. Complaints, claims, concerns, and questions regarding third-party products and services should be directed to the third party.

 

SECTION 9 — RELATIONSHIP WITH SHOPIFY
The Reflective.ooo store is powered by Shopify. This allows us to offer our Services to you. However, all sales and purchases made through our Store are made directly by Reflective.ooo. By using the Services, you agree that Shopify is not responsible or liable for any aspect of the sale between you and Reflective.ooo, including any injury, harm, or loss incurred as a result of purchasing products and services. You hereby expressly release Shopify and Shopify's affiliates from any and all claims, damages, and liabilities related to or arising from purchases and transactions made on the Reflective.ooo store.

 

SECTION 10 — PRIVACY POLICY
Any personal information we collect through the Services is subject to our Privacy Policy, which can be accessed here, and certain personal information may be subject to Shopify's Privacy Policy, which can be accessed here. By using the Services, you acknowledge that you have read and understood these policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Information submitted through the Services will be transferred to and shared with Shopify, as well as third-party companies that may be located in countries other than your country of residence in order to provide services to you. Please see the privacy policy [LINK] for more details on how we, Shopify, and our partners use your personal information.

 

SECTION 11 — FEEDBACK
If you submit, post, publish, email, or otherwise send us any ideas, suggestions, feedback, opinions, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, royalty-free license, with the right to sublicense, to use, copy, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial use. For example, we may exercise our rights under this license to operate, provide, evaluate, improve, and promote the Services, and to fulfill our obligations and rights under the terms of service.
You further represent and warrant that (i) you own or have all necessary rights to any Feedback; (ii) any compensation or bonuses received in connection with the submission of Feedback have been disclosed by you; (iii) your Feedback complies with these Terms. We have no obligation (1) to keep your Feedback confidential; (2) to pay you for your Feedback; or (3) to respond to your Feedback.

We may, but have no obligation to, monitor, edit, or remove Feedback that we determine in our sole discretion to be unlawful, offensive, harmful, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that infringes the intellectual property rights of any party or these Terms of Service.

You represent that your Feedback does not violate any third party rights, including copyrights, trademarks, privacy rights, and other personal or proprietary rights. You further acknowledge that your Feedback does not contain any offensive or otherwise illegal, harmful, or obscene content, nor does it contain any computer viruses or other malicious software that could in any way affect the operation of the Services or any related website. You may not use a false e-mail address, impersonate any person, or otherwise mislead us or third parties as to the source of your Feedback. You are solely responsible for your own Feedback and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

 

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate without prior notice (including after an order has been submitted).

 

SECTION 13 — PROHIBITED USE
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, local, or state laws, rules, regulations, or ordinances; (c) in violation of our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, transmit, download, use, or reuse any material that is in breach of these Terms; (g) to transmit or cause to be transmitted any advertising or promotional materials, including junk mail, chain letters, spam, or other similar unsolicited messages; 

(h) to impersonate or attempt to impersonate any person or entity; (i) to engage in any other conduct that restricts or inhibits any other person from using the Services, or which, in our sole judgment, may harm or expose Reflective.ooo, Shopify, or users of the Services to liability.

In addition, you agree (a) not to upload or transmit any viruses or other malicious code that has or may have a negative impact on the operation or performance of the Services; (b) not to copy, duplicate, reproduce, sell, resell, or exploit any aspect of the Services; (c) not to collect or track the personal data of others; (d) not to spam, phish, spoof, pharm, pretext, spider, crawl, or scrape; (e) not to interfere with or circumvent the security features of the Services or any related websites, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any provision of these Terms.

 

SECTION 14 — TERMINATION

We may terminate this agreement or block your access to the Services (or any part thereof) at our sole discretion and at any time without notice, and you will remain liable for all amounts due up to and including the date of such termination.

The following sections shall survive such termination: Intellectual Property, Feedback, Termination, Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature survive termination.

 

SECTION 15 — DISCLAIMER

The information presented within or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Your reliance on such information is solely at your own risk. We disclaim all liability arising from your reliance on the materials, or the reliance of visitors to the Services, or any person to whom the materials are disclosed, in whole or in part.

UNLESS OTHERWISE EXPRESSLY STATED BY THE Reflective.ooo STORE, THE SERVICES AND PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND SUBJECT TO AVAILABILITY FOR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY, REPRESENTATION OR ASSURANCE THAT THE USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

 

SECTION 16 — LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Reflective.ooo, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THE SHOPIFY PLATFORM AND ITS AFFILIATES, SHALL BE LIABLE FOR ANY LOSSES, CLAIMS OR DAMAGES, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, RESULTING FROM THE USE OF THE SERVICES OR ANY PRODUCTS RESULTING FROM THE SERVICES, OR FOR ANY OTHER CLAIMS RELATED IN ANY WAY TO THE USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN THE CONTENT, NOR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.

 

SECTION 17 — INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Reflective.ooo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, incurred by any third party in connection with (1) your breach of these Terms of Service or the documents incorporated herein by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you suffer material prejudice. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle any claim involving non-monetary obligations without your consent (which may not be unreasonably withheld). You are required to cooperate with us in such defense of claims for damages, including providing relevant documents.